Frequently Asked Questions for Customers with Children
2025/09/18
<Classic Family Room>

■Classic Family Room
This twin room is for children aged 0 to 3 years old. Two beds are lined up on the floor where no foot is allowed, and this room is equipped with special equipment for babies such as cribs, bed guards and picture books.
●Classic Family Room Limited Equipment
Humidifier with air purifier / baby bed / bed guard / baby sofa / step / baby bath / auxiliary toilet seat etc
▼Book a Classic Family Room here
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<Facilities and Equipment>

■Rental equipment for children
●Prepared in front of the shop
・Children's Work Clothing
・Slippers
●Please tell the front desk.
・Toothbrush for children
・Step
・Garbage bin for diapers
・Children's chair
・Auxiliary toilet seat
・Baby bottle sterilizer
・Baby bed
・Bath chair
・Baby bath
※The number is limited.

■Underground 1F playground
It is a kids corner that anyone can use freely. Small children can play together at the building corner where you can take off quoits, jengas, and shoes.

■Buffet restaurant
At the buffet venue, ready-made baby food is available free of charge. You can also use tableware and chairs for children.
If you would like baby food, please contact the restaurant staff on the day.
※We will offer it only to customers who use meals. It is not possible to use only baby food.
※The menu of baby food varies depending on the purchase situation.
※The number of chairs and dishes is limited.
Frequently Asked Questions
Q. Do you have a baby bed or bed guard?
A. It is permanently installed in the classic family room.
There are rental equipment, but the number is limited, so please contact us in advance.
If you are worried, we recommend using a Japanese-style room with a mattress or a Japanese-Western style room type.
Q. Please tell me the room where you can attach beds to each other.
A. Classic family rooms are provided with beds.
In other rooms, beds cannot be used with each other. It is possible to put a bed on the wall side.
Q. Do you have a baby stroller rental?
A. We're sorry, but we don't rent baby strollers at our hotel.
Q. Are there dishes and chairs for children at the buffet restaurant?
A. We offer chairs for children and tableware for children.
Q. Can I reserve a seat at a buffet restaurant?
A. We do not accept reservations for seats in advance. We will guide you in the unreserved seat.
Q. Can children use the night lounge?
A. You can use it, but please pay attention to the customers around you.
Q. Do you have in-house clothes and amenities for children?
A. For children, we offer work clothes (top and bottom separated type) S and M size. Amenities include slippers and toothbrushes.
There is no room in the room, so please bring it in front of the shop and from the front desk.
Q. Do you have baby foam soap?
A. In the public bath, there is a baby soap that can be used by small children.
Q. How old can children (the opposite sex) enter the public bath together?
A. Mixed bathing for men and women over 7 years old is not allowed.