Could you tell me about the summer pool business?

We have a summary of frequently asked questions from our customers, so please take a look before contacting us.
※If you have any inquiries about the organization, please contact the following email address.
　Inquiries from domestic organizations: <crc@drhm.jp>
　Inquiry from overseas (inbound) organizations: <grc@drhm.jp>

About reservation

Could you tell me about the accommodation agreement?: Click here for the terms and conditions of accommodation.
What time is check-in and check-out?: Check-in 15:00 Check-out 11:00
※It may vary depending on your reservation plan.
When will the cancellation fee be charged?: A cancellation fee will be charged from 3 days in advance.
※It may vary depending on your reservation plan.
Can I make a reservation over the phone?: Yes. Click here to make reservations by phone at the Reservation Center 03-6627-4666 (8: 00-22: 00)

Please contact the hotel representative at 0772-25-1800 for details on the day.
When is the payment?: Please pay at the time of arrival.
Can you specify the view of your room?: You cannot specify the view of the guest room.
Can I reserve a festive cake?: If you would like a festive cake or bouquet, please click here.

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About restaurants and dishes

Could you tell me the business hours of the restaurant?: We are preparing buffet-style dishes.
Breakfast buffet from 7:00 to 9:30 (final entry: 9:00)
Dinner buffet from 17:30 to 21:00 (final entry: 20:30)
Could you tell me about allergy response?: Please refer to the link below for information on how to respond to food allergies.
＞For those who have food allergies

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Others

Could you tell me about the summer pool business?: Click here for more information about the pool.
What is local discovery and what can you do?: Local Discovery is an activity where you can meet the charms and stories unique to the region, such as nature, culture and people.
At this hotel, you can experience the making of silk braided Misanga at a collaboration with Yosano Town Tourism Association.
Do you have a transfer?: Click here for the timetable of the free shuttle bus from Miyazu Station.

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Click here for more information.